Todd’s vision led to the creation of MMS in 2004. Since then, he has been committed to helping Credit Unions become THE mortgage resource in their communities by ensuring Members Mortgage Services offers the best products, technology and service required to be a quality mortgage provider.
LaShauna’s number one priority is member service. That has been true since joining the Credit Union movement two decades ago. She ensures Credit Unions and their members experience superior service through her leadership of the mortgage production teams including processing, underwriting and closing.
Ron is a seasoned mortgage professional with more than 30 years of secondary market expertise. He’s worked the entire loan process from origination operations through the impact on a company’s bottom line. Ron leverages his long term understanding of the processes necessary for a successful loan experience to help MMS and its partner Credit Unions succeed.
Stephen manages the customer service, loss mitigation, and mortgage servicing areas of MMS. The primary objective for Stephen and his team is to provide an exemplary member experience through use of updated technology, while not leaving behind the personal touch that makes MMS a preferred partner for our members. His team is responsible for all customer-related functions that occur after the loan closes, including payment processing, escrow, loan workouts, and interacting with members via the phone, email, and the MMS website.
Ginger has consulted with MMS since 2011 through her marketing firm, Mix Marketing Group. She brings more than 20 years financial institution marketing expertise to the team. Ginger’s role focuses on strategic communication and helping MMS deliver its mission and vision to partners and prospects.
Amy is passionate about providing great partner Credit Union technology support. Today, she leads the MMS information technology and security program. Amy brings over two decades of technology expertise supporting MMS’s commitment to offering the best products and technology.