Gathering Forces

Uniting for a Greater Good

14th Annual Meeting and Partner Education

Tuesday 5.7.19 and Wednesday 5.8.19

Hotel at Old Town in Wichita, Kansas

Tuesday, May 7 | 9:00 a.m.-4:00 p.m.| Discovering Your Powers | Educational Sessions


Digital Mortgage Tools.

Rate Locks and Pipeline Management.

Federal Home Loan Bank Tips.

Compliance Happenings.


Scott Burditt

Scott Burditt, managing partner of Burditt Consulting, has made a name for himself amongst many corporate superheroes. In the opening session, he’ll share tips on how to take your talents to the next level – creating the sharpest, smartest, best version of yourself to better your Credit Union.

Scott Burditt inspires customer-centric thinking in companies small and large. His mission is to help leadership create and implement sales, marketing and customer experience strategies that work—and to do so with high levels of success, value and revenue growth. Scott facilitates strategic thinking sessions aimed at converting decisions into repeatable actions, ultimately delivering the sustainable success organizations desire in acquiring, retaining and growing customer relationships.

Scott has worked with over 30 organizations in the last 25 years – many in the financial services sector – helping to produce double digit gains in top line revenue.

Billy Riggs

Billy Riggs has a unique superpower: using comedy and magic to psychologically motivate audiences around the world. Billy has been speaking publicly for more than forty years and privately since the age of 2. Through his entertaining and captivating presentation, Billy improves attitudes, turbocharges sales and inspires exceptional service.

Billy is the author of five books, the latest of which is entitled The Magic Touch: Positively Extraordinary Customer Service. Through television, radio, books, videos, and live keynote speeches Billy uses his quick wit and quicker hands to spread laughter and raise morale as listeners learn to reshape their destinies by eliminating their “Grand Illusions” and embracing even grander realities. Currently more than a million people on five continents have benefited from his work.

He resides in Austin, Texas. He holds two Masters Degrees and is one of only 600 speakers awarded the prestigious Certified Speaking Professional designation. Billy is also a world-class illusionist who has been featured on cruise ships, at the MGM Grand in Las Vegas, Caesar’s in Lake Tahoe, and the Tropicana in Atlantic City.

Tuesday, May 7 | 6:30 p.m. – 10:00 p.m. | Strengthening Allies | Evening Social

Nothing recharges your super powers like being with friends. Join us for an evening of live music, dancing, great food and beverages at The Brickyard. Come casual.

Wednesday, May 7 | 9:00 a.m. – 12:00 p.m. | Leading Greatness | Annual Meeting


Bob Dorsa

Being a superhero requires a lifelong commitment. Bob Dorsa, president of the American Credit Union Mortgage Association (ACUMA), has given more than 40 years of his life to the Credit Union industry. On his retirement tour, Bob will make his final appearance in Wichita to share his years of knowledge and experience with the MMS annual meeting participants.

From 1985 until 2005, Bob assisted and consulted with dozens of CUSOs from their formation to viability business entities, including Members Mortgage Services. In 1996, he co-founded ACUMA, a unique niche trade association whose sole focus is Credit Union residential mortgage lending and related real estate issues.

Bob truly believes real estate lending is the single most important issue facing Credit Unions and will be the determining factor as to the survival of the entire Credit Union system. Decades of experience validate that real estate lending opens many doors to other account relationships with consumers and younger members critical.

Bob is a qualified speaker and blogger on the topic of Credit Union mortgage lending. He has authored numerous articles and opinion editorials, and is a frequent contributor to trade publications and journals.


  • In today’s mortgage market, products are just products. Choosing the right partner really comes down to trust. Members Mortgage Services is superb at delivering on the big things, and even better at delivering the little, unexpected ones.

    Angie M. President Emporia State Federal Credit Union

  • Our loan portfolio grew 433% in the first six months of our MMS relationship. I would never have been able to handle this significant increase in volume had it not been for the entire MMS team as well as the technology they offer. With MMS, Archer Credit Union is finally able to be a competitive force in mortgage lending in our community.

    Sarah C. Senior Mortgage Loan Officer Archer Credit Union

  • By refocusing our mortgage efforts on origination, Credit Union of America has gone from being a minor player in mortgage lending to the #1 lender in the Wichita market. Partnering with MMS was the key to this success.

    Eileen P. SVP/Chief Operations Officer Credit Union of America