Rate Lock FAQ

Timing is everything in rate lock management. Correctly submitting program changes and extensions can keep your Credit Union from
paying extra basis points or becoming subject to worst-of pricing. The MMS secondary market team has put together a helpful rate
lock guide on the Affiliates website under Pricing.

1. Expired and non-expired rate lock extensions
2. Submission errors
3. Submitting program changes
4. Requesting rate changes
5. Adjustment impacts
6. Cancelling locks
7. Pair-offs

If you have additional questions after reviewing the Rate Lock FAQ, please email pricing@mms.coop.

  • In today’s mortgage market, products are just products. Choosing the right partner really comes down to trust. Members Mortgage Services is superb at delivering on the big things, and even better at delivering the little, unexpected ones.

    Angie M. President Emporia State Federal Credit Union

  • Our loan portfolio grew 433% in the first six months of our MMS relationship. I would never have been able to handle this significant increase in volume had it not been for the entire MMS team as well as the technology they offer. With MMS, Archer Credit Union is finally able to be a competitive force in mortgage lending in our community.

    Sarah C. Senior Mortgage Loan Officer Archer Credit Union

  • By refocusing our mortgage efforts on origination, Credit Union of America has gone from being a minor player in mortgage lending to the #1 lender in the Wichita market. Partnering with MMS was the key to this success.

    Eileen P. SVP/Chief Operations Officer Credit Union of America