Keep Scammers Out

Door-to-door scams have increased over the past months as more people are at home throughout the day. Recently we were made aware of a scam where the knocker said they were with the mortgage servicing company and that they were hired to inspect the inside of the home. Keep scammers out of your home!

Members Mortgage Services will never request an inside inspection. If you are in a delinquent situation, a third-party representative may come to your home to take exterior photos. Typically, they take the photos and leave without making you aware of their presence. However, occasionally they may knock on your door. If they do, they will identify with MMS and let you know they are taking exterior only photos. They will not request interior access.

In addition, MMS (or any other legitimate mortgage servicer) will never come to your door asking you to discuss your mortgage or loan options related to COVID.

If you find yourself questioning the legitimacy of an interaction, please reach out to the MMS servicing team via phone at 866.441.4447 before providing any information or access to a stranger.

  • In today’s mortgage market, products are just products. Choosing the right partner really comes down to trust. Members Mortgage Services is superb at delivering on the big things, and even better at delivering the little, unexpected ones.

    Angie Miller President Emporia State Federal Credit Union

  • Our loan portfolio grew 433% in the first six months of our MMS relationship. I would never have been able to handle this significant increase in volume had it not been for the entire MMS team as well as the technology they offer. With MMS, Archer Credit Union is finally able to be a competitive force in mortgage lending in our community.

    Sarah Campa Senior Mortgage Loan Officer Archer Credit Union

  • By refocusing our mortgage efforts on origination, Credit Union of America has gone from being a minor player in mortgage lending to the #1 lender in the Wichita market. Partnering with MMS was the key to this success.

    Eileen Phelps SVP/Chief Operations Officer Credit Union of America