Meet the MMS Client Relations SpecialistsFaeda Elliott2020-09-23T11:48:42+00:00
Client Relations Specialists
Jim Dunleavy and Wendy Lovett partner with Credit Union executives to design competitive mortgage programs that strengthen member loyalty and the Credit Union’s financial position. They work side-by-side with originators, processors and executives to ensure Credit Unions are offering a mortgage solution that advances the interest of the Credit Union and its members. Together, let’s explore ways to get a Credit Union mortgage into the hands of your members.
Todd’s vision led to the creation of MMS in 2004. Since then, he has been committed to helping Credit Unions become THE mortgage resource in their communities by ensuring we offer the best products, technology and service required to be a quality mortgage provider.
Jerry GrinsteadVice President of Production
Jerry loves the cooperative structure of the Credit Union movement and has spent more than two decades of his career using this structure to deliver financial services to consumers. Today, Jerry oversees all mortgage production functions including processing, underwriting and closing.
LaShauna KempelDirector of Training & Quality Control
LaShauna’s number one priority is member service. That has been true since joining the Credit Union movement two decades ago. She ensures Credit Unions and their members experience superior service through her leadership of our training programs and quality control initiatives.
Pam BeshearsVice President of Servicing
Pam manages mortgage servicing and loss mitigation. In this role, she finds it especially rewarding to educate loan officers and members about the after-closing-reality of how escrow and mortgage insurance works, why maintaining a credit worthy payment history is important, and how to work through the struggles of home ownership.
Jim DunleavyDirector of National Sales
Jim partners with Credit Unions of all sizes to create mortgage programs that attract new members and build member loyalty. With nearly 40 years in the mortgage business, he has valuable insights on managing the costs and risks associated with mortgage lending while leveraging best-in-class sales practices to grow your mortgage portfolio.
Ron KiuttuVice President of Finance/CFO
Ron is a seasoned mortgage professional with more than 30 years of secondary market expertise. He’s worked the entire loan process from origination operations through the impact on a company’s bottom line. Ron leverages his long term understanding of the processes necessary for a successful loan experience to help MMS and its partner Credit Unions succeed.
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“In today’s mortgage market, products are just products. Choosing the right partner really comes down to trust. Members Mortgage Services is superb at delivering on the big things, and even better at delivering the little, unexpected ones.”
Angie Miller President Emporia State Federal Credit Union
“By refocusing our mortgage efforts on origination, Credit Union of America has gone from being a minor player in mortgage lending to the #1 lender in the Wichita market. Partnering with MMS
was the key to this success.”
Eileen Phelps SVP/Chief Operations Officer Credit Union of America
"Our loan portfolio grew 433% in the first six months of our MMS relationship. I would never have been able to handle this significant increase in volume had it not been for the entire MMS team as well as the technology they offer. With MMS, Archer Credit Union is finally able to be a competitive force in mortgage lending in our community."
Sarah Campa Senior Mortgage Loan Officer Archer Credit Union