If the Government Shutdown has affected your ability to make your mortgage payment, please contact us at 866.441.4447, option 5 or specialaccounts@mms.coop.

Rate Lock FAQ

Timing is everything in rate lock management. Correctly submitting program changes and extensions can keep your Credit Union from
paying extra basis points or becoming subject to worst-of pricing. The MMS secondary market team has put together a helpful rate
lock guide on the Affiliates website under Pricing.

THE GUIDE ADDRESSES TOPICS SUCH AS:
1. Expired and non-expired rate lock extensions
2. Submission errors
3. Submitting program changes
4. Requesting rate changes
5. Adjustment impacts
6. Cancelling locks
7. Pair-offs

If you have additional questions after reviewing the Rate Lock FAQ, please email pricing@mms.coop.

  • In today’s mortgage market, products are just products. Choosing the right partner really comes down to trust. Members Mortgage Services is superb at delivering on the big things, and even better at delivering the little, unexpected ones.

    Angie M. President Emporia State Federal Credit Union

  • Our loan portfolio grew 433% in the first six months of our MMS relationship. I would never have been able to handle this significant increase in volume had it not been for the entire MMS team as well as the technology they offer. With MMS, Archer Credit Union is finally able to be a competitive force in mortgage lending in our community.

    Sarah C. Senior Mortgage Loan Officer Archer Credit Union